Assistance jobs in Canada

Location: Vancouver, Canada

We are seeking a strategic and execution-focused Product Manager to lead our Clinical Solutions segment within the Healthcare RTLS portfolio. This role will own the roadmap and delivery of solutions that directly impact clinical staff safety and workflow optimization across healthcare environments.

As a Product Manager, you will engage with business and engineering teams to plan, investigate and launch new products, improvement initiatives and product releases. You will leverage your exceptional organizational and communication skills to balance workloads and expectations, while also using your analytical skills to synthesize product usage trends and identify opportunities to improve the users’ experience.

In this role you will be responsible for defining product strategy, driving cross-functional execution, and ensuring our solutions deliver measurable value to healthcare providers. This includes managing the lifecycle of various products with a focus on innovation, customer outcomes, and competitive differentiation.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo.

• Analyzing market needs and business requirements and defining product use cases and requirements to meet business goals.
• Collaborating with stakeholders to drive product innovation, obtaining buy‑in for product initiatives and set expectations.
• Communicating solution design/requirements to both product development teams and business teams.
• Supporting product lifecycle activities including new product introduction, continuous improvement and end of life.
• Managing the hardware and software products within the product roadmap in conjunction with the overall RTLS Solutions roadmap.
• Holding project gate meetings to review progress and gaining approval to move projects forward.
• Holding core team meetings and working cross‑functionally with internal team members.
• Collaborating with business partners to develop product strategy and drive project initiatives.
• Supporting day‑to‑day product questions and issue resolution.
• Documenting and communicating product changes to the business and members, participating in change management internally with departments and end‑users.
• Working with hardware development team members, software product managers, the software development team and quality assurance to successfully implement and deliver solutions.

• BA/BS in Computer Science, Engineering or an equivalent field.
• Applicants with equivalent education plus relevant job experience may also be considered.
• Minimum 5+ years of product management positions within the technology industry, specifically with Healthcare solutions. Experience with SaaS solutions is a plus.
• Proven ability to successfully launch products and services globally.
• Experience in managing a portfolio that includes both hardware and software components.
• Expertise in the area of RTLS (Real‑Time Location Systems).
• Experience implementing cybersecurity requirements.
• Proven capability of cross‑functional collaboration and ability to gain consensus.
• Data‑driven and analysis‑focused.
• Comfortable with, and able to manage constructively, change, ambiguity, debate, conflict, and informed risk taking.

• Competitive salary and rewards package.
• Competitive benefits and an annual leave offering, allowing for work‑life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be part of a global organization that pioneers the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part‑time job seekers.
• Integrity: You are results‑oriented, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary in the United States is $120,000 to $135,000.

This opportunity may be open to flexible working arrangements.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.