Atendimento Ao Cliente ofertas em Espanha

You have to fill out the form provided in the link below to be eligible for the job. Here is the link: Application Form and upload your Resume.

This role focuses on client satisfaction and retention to build loyalty, while overseeing operations. It acts as a key operations role and will be in the public eye at Gigabrain.

• Build and maintain long-term relationships with clients.
• Oversee client milestones – monitor the 30, 60, 90-day progress.
• Complete all client tasks timely.
• Verify pain points are resolved and discover ongoing issues.
• Lead retention efforts through proposals, negotiations, and upselling.
• Monitor customer satisfaction via quarterly surveys.
• Recommend strategic improvements for clients.
• Ensure client requirements and tasks are completed on time.
• Understand clients’ business and marketing objectives.
• Monitor and report on client performance to ensure goals are met.
• Perform account and onboarding audits.
• Review project progress bi-weekly and ensure milestones are met.

• Update ClickUp profiles accurately.
• Ensure seamless onboarding and offboarding processes.
• Oversee completion of training videos and Amazon audits.
• Manage Amazon PODs and client churn.
• Establish clear communication with KPIs.
• Achieve specific performance metrics, e.g., ad spend, churn rate, audit completion.
• Maintain high client success rates and positive feedback.

• 3+ years of Amazon Seller Central experience or similar knowledge.
• Agency management experience preferred.
• 2+ years of management experience with team leadership skills.
• Proficiency with tools like Zoom, Slack, ClickUp.
• Comfortable managing multiple demands in a fast-paced environment.

This is a full-time remote position, $500-$800/month, working 6-11 am PST. Requires a quiet workspace, fast internet, webcam, and microphone. The application process begins with completing the culture index survey.