Switchboard Operator jobs in United States
Guest Experience Agent / Telephone Operator
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Front Office Manager - Arabic Speaker
Marriott Hotels Resorts
Front Office Agent
Job summary
Marriott Hotels Resorts is seeking a Guest Experience Expert to provide exceptional service and create memorable experiences for guests. This entry-level position requires a high school diploma and focuses on delivering quality service while adhering to company standards. Join a diverse team dedicated to fostering an inclusive environment.
Qualifications
- High school diploma or G.E.D. equivalent required.
- No related work experience required.
- No supervisory experience needed.
Responsibilities
- Deliver a wide range of services that guide guests through their entire stay.
- Process operational needs and address guest requests.
- Maintain confidentiality and uphold quality standards.
Education
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (standing, sitting, or walking for an extended time) and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business every time.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience required.
- Supervisory Experience: None.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Unclear seniority
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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