Service Manager jobs in United Arab Emirates
Food & Beverage Service Expert - In Room Dining
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Marriott Hotels Resorts
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Food & Beverage Service Expert - In Room Dining
Job summary
A leading hospitality provider in Abu Dhabi is looking for a Guest Service Expert to enhance the dining experience for guests. Responsibilities include delivering exceptional customer service, managing meal experiences, and maintaining a professional demeanor. Candidates should have a high school diploma and possess strong communication skills. This role involves physical activities, such as standing for long periods and managing menu items effectively. Join a diverse team that values unique backgrounds and fosters opportunities for all employees.
Qualifications
- Must be able to stand for extended periods and manage menu items.
- Must have strong customer service skills and ability to communicate effectively.
- Willingness to follow company policies and procedures.
Responsibilities
- Deliver a wide range of services to ensure guests enjoy their meal.
- Manage transactions and maintain a safe workplace.
- Ensure professional appearance and communication with guests.
Skills
Education
Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands‑on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.