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- Manage all aspects of daily store operations, ensuring the store runs smoothly and in accordance with ANTA’s standards and policies.
- Lead, coach, and motivate the store team (sales associates and supervisors) to achieve sales targets and deliver outstanding customer service.
- Maintain high visual merchandising and store presentation standards, reflecting ANTA’s brand image and guidelines.
- Oversee inventory management : monitor stock levels, coordinate with the supply chain for replenishment, and conduct regular stock counts to minimize shrinkage.
- Handle all staffing needs, including creating work schedules, training new team members (with support from the Retail Trainer), and conducting performance evaluations.
- Drive customer engagement by being present on the sales floor, assisting customers, addressing inquiries, and ensuring a positive shopping experience for every visitor.
- Monitor store performance metrics (sales, conversion rate, average basket size, etc.) and prepare regular sales reports for management, using insights to improve store results.
- Ensure compliance with all company procedures, as well as health and safety standards and local regulatory requirements within the store.
- Collaborate with the Area Retail Manager to implement store-level strategies, promotions, and initiatives, and provide feedback on product performance and local market trends.
Qualifications :
- Bachelor’s degree in Business, Retail Management or a related field is preferred (or equivalent work experience).
- 3+ years of experience as a Store Manager or Assistant Store Manager in the retail industry, preferably in apparel, footwear, or sportswear.
- Strong leadership and team management skills, with a proven ability to build and maintain a high-performing sales team.
- Excellent customer service orientation and conflict resolution skills; able to handle customer issues and inquiries professionally and efficiently.
- Solid understanding of retail operations, including inventory control, visual merchandising principles, and point-of-sale (POS) systems.
- Proven track record of meeting or exceeding sales targets and effectively using retail KPIs to drive business decisions.
- Effective communication skills in English, with the ability to clearly direct team members and communicate with customers and management.
- Hands-on, organized, and detail-oriented approach to work. Able to multitask and make decisions in a fast-paced environment.
- Self-driven and adaptable, excited to work in a startup setting where building new processes and learning quickly is essential.
Preferred Skills :
- Experience in opening new retail stores or being part of a brand’s market entry is a plus.
- Familiarity with UAE retail market and local consumer preferences.
- Proficiency in Arabic is highly advantageous.
- Passion for sports or an active lifestyle, with knowledge of sportswear products and trends.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development
Retail
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