Qa Supervisor jobs in United Arab Emirates

This is your opportunity to become a core part of On’s Retail team and take on the responsibility to lead On's first location in UAE.

On will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our Talent team in hiring a dream team of service-minded Sales Advisors who will under your leadership run the store on a daily basis.

Once the doors have opened, you will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related responsibilities and external partnerships (e.g. community building).

As you might expect from a young consumer brand, On store is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.

More about on store teams in this video Meet The Retail Store Team

• Continuously embrace and communicate On's values and brand philosophy in team and customer interactions.
• Hire & Manage schedules for all store advisors, collaborate with our Human Capital team for talent management & development (e.g. recruiting, onboarding, performance management, training and career progression).
• Establish and build external partnerships to boost community engagement.
• Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs.
• Oversee inventory management and BoH (Back-of-House) processes and FoH (Front-of-House) operations for exceptional customer service.
• Support piloting, innovation and implementation of new retail solutions.
• Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual merchandising.
• Responsible for overall store compliance to ensure brand standards and company policies are implemented.

• 3+ year of experience within a retail sport industry on a Store manager role.
• Strong communication and interpersonal skills.
• Passion for sports.
• Ability to take initiative, learn quickly, and work both independently and as part of a team.
• Eye for maintaining outstanding store condition.
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business.
• Ability to read, write and speak English fluently.
• Engagement with sports communities.
• Fluent Arabic language.

If you’re proud of your past successes, but your future excites you more, then let us be a part of it—apply Now!

NOTE — Only shortlisted applicants will be contacted. Thank you for your interest in joining our team.