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Arabic-Speaking Senior ServiceNow BA for ITSM/HRSD/CSM
Résumé du poste
A leading consulting firm in Dubai is seeking a Senior Business Analyst to support enterprise transformation programmes. The role involves working closely with clients to define business requirements and guide stakeholders. Ideal candidates will have strong experience with ServiceNow and excellent communication skills in Arabic and English. The position offers full visa sponsorship and a competitive tax-free salary.
Prestations
Qualifications
- Strong ServiceNow business analysis experience is required.
- Excellent communication skills in Arabic and English are essential.
Responsabilités
- Run workshops with business and technical stakeholders.
- Capture, refine, and document detailed requirements.
- Map and optimise processes aligned to ITIL and ServiceNow OOTB.
- Translate business needs into clear user stories for delivery teams.
- Act as a trusted advisor on best practice and platform capability.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.