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Housekeeping Supervisor
AccorHotels Middle East
Abou Dabi
Sur place
AED 60 000 - 120 000
Plein temps
Il y a 9 jours

Résumé du poste

A luxury hotel in Abu Dhabi is seeking a dedicated Housekeeping Supervisor to oversee housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will have a university degree and a minimum of 2 years of experience in a similar role within a five-star environment. Responsibilities include training staff, conducting inspections, and managing equipment and supplies. This position provides opportunities for career advancement and comes with comprehensive health benefits.

Prestations

Competitive salary
Comprehensive health insurance
Training and development opportunities
Employee recognition programs
Transportation services
Social events and activities

Qualifications

  • Minimum 2 years in a similar role with a five-star hotel.
  • Ability to train and supervise Housekeeping Attendants.
  • Experience in ensuring cleanliness and maintenance of guest areas.

Responsabilités

  • Conduct daily briefings for Housekeeping Attendants.
  • Inspect all guest rooms and service areas for cleanliness.
  • Prepare job orders and coordinate with Engineering for follow up.

Connaissances

Attention to detail
Supervisory skills
Customer service

Formation

University Degree in any field
Description du poste
Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world‑class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well‑appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World‑Class Dining

Indulge your palate with a diverse array of culinary delights at our on‑site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State‑of‑the‑Art Facilities

Whether you’re here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting‑edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest’s stay is memorable and exceeds expectations.

Job Description

MAIN DUTIES AND RESPONSIBILITIES:

  • 1.1.1 Conducts daily briefing for Housekeeping Attendants.
  • 1.1.2 Conducts daily inspection of employee grooming.
  • 1.1.3 Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
  • 1.1.4 Conducts on the job training for all Housekeeping Attendants.
  • 1.1.5 Maintains effective employee relations.
  • 1.1.6 Checks and maintains equipment and machines used.
  • 1.1.7 Prepares job orders and co‑ordinate with Engineering for follow up.
  • 1.1.8 Ensure special attention given to VIP rooms.
  • 1.1.9 Attends daily briefing with EKH/AEH in Housekeeping.
  • 1.1.10 Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
  • 1.1.11 Proper handover and take over of the incoming and out going shifts to be handled well.
  • 1.1.12 Report all Lost & Found items to Housekeeping.
  • 1.1.13 Prepare discrepancy report for the front office.
  • 1.1.14 Conduct fumigation for the rooms and floors.
  • 1.1.15 Follow up “ Do not Disturb” rooms.
  • 1.1.16 Prepare inventory for room linen.
  • 1.1.17 Notify Housekeeper any damage caused by guest.
  • 1.1.18 Check and follow all maintenance report If the work is incomplete.
  • 1.1.19 Waters and changes all flowers as per schedule requirement.
  • 1.1.20 Ensures that all flower arrangements look pleasant before the delivery to the rooms.
  • 1.1.21 While inspecting guest rooms and other area there should be eye for detail.
  • 1.1.22 Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
  • 1.1.23 Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.
  • 1.1.24 Monitor the Key Issue no. 3 / Entering/Leaving a guest’s room is followed by the room attendant.
  • 1.1.25 Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.
  • 1.1.26 Oversee the work of PA attendant
  • 1.1.27 Handle all service matters to guests in the station
  • 1.1.28 Be responsible for supervising the activities of Housekeeping Attendants.
  • 1.1.29 Check all check-out rooms and guest rooms
  • 1.1.30 Be fully aware of the Rixelence of the day
  • 1.1.31 Proper grooming at all times
  • 1.1.32 Show fullest cooperation and respect within the team and other departments
  • 1.1.33 Is aware of the daily activities and has product knowledge of all the hotel facilities
Qualifications

University Degree in any field, Minimum 2 years in a similar role with a five-star hotel.

Additional Information
  1. Competitive Salary and Compensation:
    • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
  2. Training and Development Opportunities:
    • Access to training programs and development opportunities to enhance skills and advance within the company.
  3. Career Advancement:
    • Opportunities for career growth and advancement within the Rixos Hotels group.
  4. Health and Wellness Benefits:
    • Comprehensive health insurance coverage.
  5. Employee Recognition Programs:
    • Recognition programs to acknowledge and reward outstanding performance and dedication.
  6. Work-Life Balance:
    • Policies and practices that promote a healthy work‑life balance, including flexible scheduling where possible.
  7. Uniforms and Dress Code:
    • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
  8. Social Events and Activities:
    • Participation in social events, team‑building activities, and employee gatherings to foster a positive work culture.
  9. Transportation Services:
    • Transportation services.
  10. Employee Wellness Programs:
    • Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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