473

Operations Director jobs in United Arab Emirates

Senior CRM & Customer Support Operations Lead

Wasl Group

Dubai
On-site
AED 90,000 - 120,000
2 days ago
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Senior FSTD Operations & Compliance Leader

Air Arabia

Sharjah
On-site
AED 60,000 - 120,000
2 days ago
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Assistant Store Manager – BIM & CAD Operations Lead

Assistant Store Manager:Computer Network Systems (CNS Middle East)

Dubai
On-site
AED 200,000 - 300,000
2 days ago
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Luxury Laundry Operations Lead

Fairmont Hotels & Resorts

Dubai
On-site
AED 60,000 - 80,000
2 days ago
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Strategic Operations Leader: Drive Efficiency & Growth

Al Mashaan General Trading General Contracting for Buildings Co

Dubai
On-site
AED 200,000 - 300,000
4 days ago
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Group Director of operations - Restaurants and nightlife venues

CØMPΛNIUMHospitality

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

Operations Director

Dept Data

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

Operations Director

23Dept

Dubai
On-site
AED 200,000 - 300,000
30+ days ago
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Director, Operations

AccorHotel

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

Leucipa Operations Director – MENATI and KSA

Baker Hughes

Dubai
On-site
AED 440,000 - 551,000
30+ days ago

RC, RAK Al Wadi Director of Operations

Marriott Hotels Resorts

Ras Al Khaimah
On-site
AED 100,000 - 140,000
30+ days ago

Operations Director- Poultry Division

Deka Minas (Pty) Ltd

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Sales Operations Director, Fintech

Optasia

United Arab Emirates
On-site
AED 300,000 - 400,000
30+ days ago

Operations Director – AV & Smart Workplace Solutions

Plum Jobs

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Poultry Operations Director: Lead Hatcheries & Growth

Deka Minas (Pty) Ltd

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Operations Director: AV & Smart Workplace Solutions

Plum Jobs

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Operations Director

UnitedYou Ventures

Abu Dhabi
On-site
AED 300,000 - 450,000
30+ days ago

Operations Director: Aesthetic Clinic Growth & Compliance

Black & Grey HR

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

Director of Operations

PTD Fitness

Dubai
On-site
AED 250,000 - 350,000
30+ days ago

AP Operations Leader: Automation, Compliance & Team Growth

Callan Hawkins

Sharjah
On-site
AED 120,000 - 200,000
3 days ago
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Lifting Operations Lead: Crane Safety & HSE

Kanadevia Inova

Abu Dhabi
On-site
AED 120,000 - 160,000
3 days ago
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Global Labeling Strategy & Operations Leader

AbbVie

Dubai
On-site
AED 250,000 - 350,000
3 days ago
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Commissioning & Start-up Operations Lead

-

Al Bihouth
On-site
AED 150,000 - 200,000
3 days ago
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Property Operations & Client Relations Lead

MIRA CONSTRUCTION L.L.C

United Arab Emirates
Hybrid
AED 120,000 - 200,000
3 days ago
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Hatchery Operations & Compliance Specialist

Black & Grey HR

Abu Dhabi
On-site
AED 60,000 - 120,000
3 days ago
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Senior CRM & Customer Support Operations Lead
Wasl Group
Dubai
On-site
AED 90,000 - 120,000
Full time
2 days ago
Be an early applicant

Job summary

A leading real estate company in Dubai is seeking a Customer Service Manager to oversee operations and manage online transactions. The successful candidate will have a Bachelor’s degree and a minimum of 5 years experience in customer service operations. Key responsibilities include ensuring SLA adherence, conducting quality audits, and coaching junior staff. Proficiency in CRM systems is essential. This position offers opportunities for professional growth and development.

Qualifications

  • Minimum 5 years of relevant experience in customer service operations, preferably in real estate.
  • Proficiency in CRM systems, SLA monitoring, and reporting.

Responsibilities

  • Manage online customer transactions and escalations, ensuring SLA adherence.
  • Conduct quality audits and prepare reports for SLA compliance.
  • Coach junior staff and participate in CRM testing.

Skills

CRM System Proficiency
Customer Service & Complaint Handling
Data Analysis & Reporting

Education

Bachelor’s degree in Business Administration or related field
Job description
A leading real estate company in Dubai is seeking a Customer Service Manager to oversee operations and manage online transactions. The successful candidate will have a Bachelor’s degree and a minimum of 5 years experience in customer service operations. Key responsibilities include ensuring SLA adherence, conducting quality audits, and coaching junior staff. Proficiency in CRM systems is essential. This position offers opportunities for professional growth and development.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.