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Patient Services Admin Coordinator – Healthcare
Job summary
A healthcare organization in Dubai seeks a Patient Administrator to improve the quality of patient care. The role involves managing patient appointment scheduling, insurance processes, and billing while ensuring high customer service standards. Candidates should have a completed secondary education and 2-3 years in a customer service role, ideally in healthcare. Proficiency in MS Office and knowledge of medical processes are essential. Join our team and contribute to enhancing patient experiences.
Qualifications
- 2-3 years’ experience in a customer services role, preferably in the healthcare industry.
- Experience in a Contact Centre or Healthcare environment.
Responsibilities
- Manage the patient appointment scheduling and registration process.
- Manage the medical insurance process and related tasks.
- Manage the billing and cash up process.
- Meet customer service expectations by improving patient service quality.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.