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Senior IT Support Analyst - Higher Ed Data & API
Descripción de la vacante
A global payment technology provider is seeking a Level II Technician in Dubai to provide technical support and troubleshoot client issues for Touchnet products. The ideal candidate will have strong analytical problem-solving skills and a background in customer service. Responsibilities include managing problem tickets and assisting clients with data management. This role comes with competitive benefits and opportunities for global career progression.
Servicios
Formación
- Strong customer focus with problem-solving abilities.
- Ability to communicate technical concepts clearly.
- Experience with technical support and client-facing roles.
Responsabilidades
- Provide support to clients using a variety of Touchnet products.
- Assist customers with data management and reporting.
- Manage and resolve open problem tickets.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.