It Business Analyst jobs in United Arab Emirates

Job Purpose

Accountable to establish and implement Business Analysis best practices to capture business requirements, analyse, model and recommend solutions to meet business needs.

Principal Accountabilities

• Analyses business needs and conceptualizes solutions to meet and exceed customer expectations

• Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.

• Should be able to effectively communicate (verbal or written) with Customers, Implementation team and Product vendors on the matters related to all aspects of service delivery

• Interacts with business users, understands and analyses business processes, creates business requirements and converts them to functional specifications

• Coordinates development with Application development manager

• Interacts with other GIT teams like Infrastructure, Systems Development and Application support teams

• Defines test scenarios based on the business processes

• Develops test plans

• Conducts test according to created test plans

• Coordinates user testing

• Identifies issues, tracks, reports and resolves them in a timely manner

• Works with business units to identify required changes.

• Communicates needed changes to development team.

• Prioritizes multiple tasks effectively.

• Coordinates resources availability in accordance with project schedule.

• Analyses the requirements and estimates the cost of implementing the solution

• Provide inputs on costs to Integration and Smart services manager

Education

• Minimum Bachelor’s degree in Computer Science, Engineering or Business field or equivalent

• Preferable professional certifications: Certification in business analysis (eg. CBAP etc) and project management (e.g. PRINCE II, PMP, etc)

Experience

• 5+ of Information Technology experience 2+ years of relevant working experience