A leading hotel brand in Ras al-Khaimah is seeking a Telephone Operator to enhance guest experiences by handling calls in a Royal Service Center. The ideal candidate should have a minimum of 1 year experience in a similar role at a 5 Star Resort in the UAE. Being multilingual is a plus, and familiarity with Opera/Micros is mandatory. Employees enjoy benefits such as discounted rates and opportunities for personal growth. This position is full-time and requires a commitment to delivering exceptional service.
Leistungen
Employee benefit card with discounted rates
Learning programs
Career development opportunities
Qualifikationen
Minimum of 1 year experience in a similar role for a 5 Star Resort in UAE.
Proven ability to build and maintain good relationships with all stakeholders.
Communicate clearly with strong networking skills.
Aufgaben
Greet and respond to requests while providing exceptional service.
Assist guests with room service orders and respond to queries.
Promote hotel facilities to enhance guests' stay.
Kenntnisse
Multilingual (Arabic / German / Russian)
Strong networking skills
Ability to build relationships
Tools
Opera/Micros
Jobbeschreibung
A leading hotel brand in Ras al-Khaimah is seeking a Telephone Operator to enhance guest experiences by handling calls in a Royal Service Center. The ideal candidate should have a minimum of 1 year experience in a similar role at a 5 Star Resort in the UAE. Being multilingual is a plus, and familiarity with Opera/Micros is mandatory. Employees enjoy benefits such as discounted rates and opportunities for personal growth. This position is full-time and requires a commitment to delivering exceptional service.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.