Assistant Sales Manager: Guest Experience & Upsell

Marriott Hotels Resorts; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a dedicated individual to handle guest requests and provide exceptional customer service. The ideal candidate will have at least 2 years of experience, strong communication skills, and a commitment to maintaining the brand's image. In this role, you will assist in training staff, promote hotel services, and ensure guest satisfaction at all times. Join our team to help create memorable experiences for guests throughout their stay.

Qualifications

• At least 2 years of related work experience in a similar role.
• No supervisory experience required.
• Ability to handle guest requests professionally.

Responsibilities

• Handle guest calls and requests efficiently.
• Assist management in training and motivating employees.
• Maintain confidentiality and security of proprietary information.

Skills

Sales techniques

Customer service

Communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality group in Dubai is seeking a dedicated individual to handle guest requests and provide exceptional customer service. The ideal candidate will have at least 2 years of experience, strong communication skills, and a commitment to maintaining the brand's image. In this role, you will assist in training staff, promote hotel services, and ensure guest satisfaction at all times. Join our team to help create memorable experiences for guests throughout their stay.