Hotel Cleanliness Supervisor - Housekeeping

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Housekeeping Manager. The role involves ensuring rooms meet quality standards, managing the housekeeping team, and coordinating with other departments. Candidates should have at least 1 year of supervisory experience and a high school diploma or equivalent. This position requires strong communication skills, problem-solving abilities, and a commitment to guest satisfaction. The ideal candidate will thrive in a dynamic environment while maintaining high cleanliness and safety standards.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Inspect guest rooms and public areas after cleaning to ensure standards.
• Assist in managing daily activities of Housekeeping.
• Coordinate efforts with Engineering, Front Office, and Laundry.
• Communicate issues to the next shift.
• Complete required paperwork.

Skills

Quality standards adherence

Guest service

Team management

Problem resolution

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Inspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare distribute and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move lift carry and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other workrelated machinery over sloping and uneven surfaces. Reach overhead and below the knees including bending twisting pulling and stooping. Stand sit kneel or walk for an extended period across an entire work shift. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Enter and locate workrelated information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g. small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager