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Reservations Agent: Multi-Property & Guest Experience
Résumé du poste
A prominent hotel chain in Dubai seeks a Reservation Agent to process and manage reservation requests. You'll be responsible for addressing guest inquiries, verifying room types and rates, and ensuring a high level of guest service while maintaining professionalism. The ideal candidate should have a high school diploma and excellent communication skills. This role offers the opportunity to work in a dynamic environment within the hospitality industry and is suitable for individuals seeking to build their career in a leading hotel chain.
Qualifications
- Strong communication skills and ability to maintain professionalism.
- Ability to address guest needs and concerns effectively.
- Capable of following company policies and procedures.
Responsabilités
- Process reservation requests, changes, and cancellations.
- Verify room availability and explain policies to guests.
- Ensure cleanliness and professionalism in appearance.
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.