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A hospitality company in Dubai seeks a Front Office Team Leader to provide exceptional customer service and ensure memorable guest experiences. The ideal candidate should have a degree in hospitality management and at least two years of relevant experience. This role involves anticipating guest needs, addressing inquiries, and maintaining high standards of grooming and professionalism. Full-time position with no remote work option.
As a Front Office Team Leader you are responsible to provide professional and customer focused service to our guests ensuring that their stay will become a memorable experience. You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs ensuring their delight with their experience.
No
Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.