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Bell Attendant
Job summary
A leading hospitality company in Dubai is seeking a Bell Attendant to anticipate guest needs and assist with inquiries. Responsibilities include ensuring a tidy lobby, assisting with luggage, and coordinating hotel transportation. Candidates should have at least 1 year of experience in a similar role and fluency in English. A background in hospitality is preferred. This is a full-time position with no remote work option.
Qualifications
- At least 1 year experience working in a similar role.
- Hospitality background is preferred.
- Ability to remain calm and courteous at all times.
Responsibilities
- Anticipate all guest needs and handle inquiries.
- Participate in day-to-day operations at the Bell service desk.
- Ensure the lobby area is clean and tidy.
- Assist guests with luggage and storage services.
Skills
- To anticipate all guest needs and handle all guest inquiries
- To participate in the effective day to day operation at the Bell service desk.
- To have complete knowledge of the hotel products and services including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other properties.
- To ensure lobby area is clean and tidy at all times.
- To greet and acknowledge all guests welcoming them in a polite and friendly manner.
- Assist guests with the luggage and provide a luggage storage service for guest.
- To coordinate delivery of messages and other items to the guest room
- To assist guests who require special attention.
- Complete all other shift duties as outlined on shift checklist.
- To assist in ensuring that the transportation arrangements of the hotel work perfectly including the coordination of taxis private vehicles limousines and other vehicles.
- Assist all other areas of the hotel when required.
Qualifications :
- Proficiency in Opera
- Ability to focus attention on guest needs remaining calm and courteous at all times
- At least 1 year experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
Remote Work :
No
Employment Type :
Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.