Bell Attendant

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Bell Attendant to anticipate guest needs and assist with inquiries. Responsibilities include ensuring a tidy lobby, assisting with luggage, and coordinating hotel transportation. Candidates should have at least 1 year of experience in a similar role and fluency in English. A background in hospitality is preferred. This is a full-time position with no remote work option.

Qualifications

• At least 1 year experience working in a similar role.
• Hospitality background is preferred.
• Ability to remain calm and courteous at all times.

Responsibilities

• Anticipate all guest needs and handle inquiries.
• Participate in day-to-day operations at the Bell service desk.
• Ensure the lobby area is clean and tidy.
• Assist guests with luggage and storage services.

Skills

Proficiency in Opera

Customer service

Attention to guest needs

Fluency in English

Job description

• To anticipate all guest needs and handle all guest inquiries
• To participate in the effective day to day operation at the Bell service desk.
• To have complete knowledge of the hotel products and services including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other properties.
• To ensure lobby area is clean and tidy at all times.
• To greet and acknowledge all guests welcoming them in a polite and friendly manner.
• Assist guests with the luggage and provide a luggage storage service for guest.
• To coordinate delivery of messages and other items to the guest room
• To assist guests who require special attention.
• Complete all other shift duties as outlined on shift checklist.
• To assist in ensuring that the transportation arrangements of the hotel work perfectly including the coordination of taxis private vehicles limousines and other vehicles.
• Assist all other areas of the hotel when required.

Qualifications :

• Proficiency in Opera
• Ability to focus attention on guest needs remaining calm and courteous at all times
• At least 1 year experience working on a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Remote Work :

No

Employment Type :

Full-time