Job Search and Career Advice Platform
  • Jobs
  • Headhunters
  • Free resume review
  • About Us
EN
1,224

Food Service Manager jobs in United Arab Emirates

Guest Relation Supervisor

Minor International

Dubai
On-site
AED 120,000 - 200,000
13 days ago
I want to receive the latest job alerts for “Food Service Manager” jobs

Senior Cementing Services Leader (Offshore)

Baker Hughes

Abu Dhabi
On-site
AED 120,000 - 200,000
8 days ago

Senior Hard Services Leader - World-Class Facilities

Farah Experiences LLC

United Arab Emirates
On-site
AED 200,000 - 300,000
8 days ago

Senior Hard Services Leader: Facilities & Reliability

MIRAL

United Arab Emirates
On-site
AED 293,000 - 368,000
8 days ago

VIP Private Dining Head Waiter — Dubai Luxury Service Lead

Greycoat Lumleys

Dubai
On-site
AED 60,000 - 120,000
8 days ago
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Luxury Housekeeping Supervisor - Lead Standards & Service

InterContinental Hotels Group

United Arab Emirates
On-site
AED 60,000 - 120,000
8 days ago

F&B Captain: Lead Guest Experience & Service Ops

AccorHotel

Ras Al Khaimah
On-site
AED 120,000 - 200,000
8 days ago

Room Service Experience Specialist

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
8 days ago
HeadhuntersConnect with headhunters to apply for similar jobs

FB Service Expert - Room Service

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
8 days ago

FB Service Expert - Private Dining

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
8 days ago

Regional Customer Support & Services Lead - Middle East

Safran Group

United Arab Emirates
On-site
AED 120,000 - 200,000
8 days ago

F&B Service Expert - Nomadia

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
8 days ago

Service Design Lead: Banking Experience Strategy

VAM Systems

United Arab Emirates
On-site
AED 330,000 - 441,000
8 days ago

Service Design Lead – Banking

VAM Systems

United Arab Emirates
On-site
AED 330,000 - 441,000
8 days ago

Client Relationship Lead – Service & Growth

PowerToFly

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Service Design Lead, Banking UX/UI & Cross-Channel Strategy

VAM Systems

Dubai
On-site
AED 120,000 - 200,000
9 days ago

UX UI Service Design Lead Banking

VAM Systems

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Specialist - Digital Services Development

Roads and Transport Authority

Dubai
On-site
AED 120,000 - 200,000
10 days ago

FB Service Expert - Terrace

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

F&B Service Expert - Appaloosa - Marriott Al Forsan

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

FB Service Expert - Four Points by Sheraton Sheikh Zayed Road Dubai

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

F&B Service Expert -Pool Bar

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

FB Service Expert - Mix All Day Dining

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Poolside Service & Guest Experience Specialist

Minor International

Abu Dhabi
On-site
AED 60,000 - 120,000
10 days ago

Head – Client Service Unit - Private Banking CSM (UAE National Only)

Mashreq Bank

United Arab Emirates
On-site
AED 300,000 - 400,000
11 days ago

Top job titles:

Accounting Assistant jobsGeneral Accountant jobsHome Care Nurse jobsForestry Technician jobsStructural Design Engineer jobsPharmd jobsIntensive Care Nurse jobsEngineering Specialist jobsFront Office Assistant jobsMortgage Advisor jobs

Top companies:

Jobs at FlydubaiJobs at EmaarJobs at Etihad AirwaysJobs at RotanaJobs at AmazonJobs at Kuwait AirwaysJobs at AecomJobs at IbmJobs at AwsJobs at Air Asia

Top cities:

Jobs in DubaiJobs in Abu DhabiJobs in SharjahJobs in AjmanJobs in Al AinJobs in Fujairah

Similar jobs:

Project Manager jobsCustomer Service Representative jobsHr Manager jobsMarketing Manager jobsSales Manager jobsIt Manager jobsManager jobsCustomer Service Agent jobsOperations Manager jobsEngineering Manager jobs
Guest Relation Supervisor
Minor International
Dubai
On-site
AED 120,000 - 200,000
Full time
13 days ago

Job summary

A luxury resort in Dubai is seeking a Guest Relations professional responsible for providing exceptional service to guests and maintaining high satisfaction levels. The ideal candidate will have a Bachelor's degree in Hospitality Management or related field, along with 2–3 years of experience in a luxury hotel or resort. This role emphasizes strong communication skills and the ability to resolve conflicts effectively. Full-time employment with no remote work available.

Qualifications

  • Minimum 2-3 years in guest relations or a supervisory role in a luxury hotel/resort.
  • Warm, approachable, detail-oriented, and customer-focused personality.

Responsibilities

  • Responsible for Guest Relations function of the resort.
  • Provide prompt courteous and efficient service to all guests.
  • Facilitate an efficient arrival and departure formality for all guests.
  • Ensure established levels of guest service are maintained.
  • Actively elicit guest feedback and preferences regarding resort services.
  • Coordinate transportation for guests in collaboration with Concierge.
  • Lead the Guest Relations team by example.

Skills

Exceptional communication and interpersonal skills
Strong problem-solving and conflict-resolution abilities
Proficiency in hotel management software (e.g., Opera Fidelio) and Microsoft Office Suite
Multilingual abilities

Education

Bachelor's degree in Hospitality Management or a related field
Job description
KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business their guests and their associates. Within this the key responsibilities for this position are:

  • Is responsible for Guest Relations function of the resort.
  • Provide prompt courteous and efficient service to all guests so as to achieve a high level of customer satisfaction.
  • Facilitate an efficient arrival and departure formality for all guests.
  • Assist guest in resort activity enquiries/requests.
  • Ensure that established levels of guest service are maintained at all times within the reception area.
  • Actively elicit guest feedback and preferences regarding resort services and ensure action is initiated on the same to maximize guest satisfaction.
  • Ensure guest errands are executed as directed.
  • Prepare all information collaterals for guests and related departments as per the policy and standards.
  • Ensure guests are personally welcomed and greeted by name and escorted to their rooms on arrival.
  • Provide information on resort services and facilities as well as local attractions and general enquires as requested.
  • Ensure a member of management is in attendance of all arrivals and departures.
  • Ensure sufficient stocking of welcome beverage refresh towels and special departure expressions are maintained.
  • Coordinate transportation for guests in collaboration with the Concierge Bell Captain and Bell Men including buggy and car transfers.
  • Provide complete assistance to guests on arrival and departure (check in and check out).
  • Prepare accurate room folios / bills and ensures settlement of the same.
  • Responsible for all check outs being done efficiently and accurately.
  • Handle difficult situations effectively following resort policies and procedures.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established Resorts Policies & Procedures to achieve the overall objectives of this position.
  • Ensure proper record keeping and documentation as per statutory and organizational requirements.
  • Closely liaise with Guest Services Centre in ensuring all follow ups are done in a timely manner.
  • Ensure correct documentation of all transactions at Front Office during shifts.
  • Communicate promptly and efficiently guest complaints and compliments to the Front Office Manager / Duty Manager.
  • Keep superior promptly and fully informed of all problems or unusual matters of significance.
  • Ensure safety and security of guests belongings.
  • Adhere to all organizational policies and standards.
  • Actively participate in selling excursions and coordinating recreation spa and Food & Beverage.
  • Responsible for implementing and maintaining the sanctity of the Guest Service Questionnaire daily as per standard operating procedure.
  • Attend behavioral and vocational training in own and related work areas to enhance skills and develop multifunctionality.
  • Lead the Guest Relations team by example.
  • Train mentor and coach the Guest Relations team.
  • Ensure that all fellow associates follow Safety rules and operating procedures.
  • Is aware of all house rules and assists in enforcing them on associates.
  • Always conduct himself/herself in such a manner so as to encourage all fellow team members to do likewise.
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
  • Project at all times a favorable image of the company resort and department.
Qualifications
  • Education: Bachelors degree in Hospitality Management or a related field preferred.
  • Experience: Minimum 23 years in guest relations or a supervisory role in a luxury hotel/resort.
  • Skills:
    • Exceptional communication and interpersonal skills.
    • Strong problemsolving and conflictresolution abilities.
    • Proficiency in hotel management software (e.g. Opera Fidelio) and Microsoft Office Suite.
    • Multilingual abilities are an advantage.
  • Personality: Warm approachable detailoriented and customerfocused.

Remote Work :

No

Employment Type :

Fulltime

  • 1
  • ...
  • 10
  • 11
  • 12
  • ...
  • 49

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

Job Search and Career Advice Platform

Empoweringjob seekers

Tools
  • Jobs
  • Resume review
  • Headhunters
  • Browse jobs
Company
  • About us
  • Careers at JobLeads
  • Site notice
  • Press
  • Reviews
Support
  • Help
  • Partner integration
  • ATS Partners
Social
  • JobLeads Blog
  • YouTube
  • LinkedIn
  • Instagram
  • Facebook
  • Privacy Policy
  • Terms of Use

© JobLeads 2007 - 2025 | All rights reserved