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Room Service Lead | Guest Experience & Team Coach
Job summary
A luxury hotel chain in Dubai is seeking a dedicated team member to ensure optimal service and guest satisfaction. You'll manage staff performance, train new hires, and maintain service standards while adhering to safety protocols. The ideal candidate will have at least two years of related experience and a solid understanding of team dynamics. Join our vibrant team to create memorable guest experiences and thrive in a diverse work environment.
Qualifications
- At least 2 years of related work experience.
- At least 1 year of supervisory experience.
Responsibilities
- Ensure staff is working together as a team to ensure optimum service.
- Inspect grooming and attire of staff, and rectify deficiencies.
- Monitor dining rooms for seating availability and service quality.
- Assist management in hiring, training, and evaluating employees.
- Follow all company safety and security policies.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.