Room Service Lead | Guest Experience & Team Coach

Le Meridien; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a dedicated team member to ensure optimal service and guest satisfaction. You'll manage staff performance, train new hires, and maintain service standards while adhering to safety protocols. The ideal candidate will have at least two years of related experience and a solid understanding of team dynamics. Join our vibrant team to create memorable guest experiences and thrive in a diverse work environment.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff is working together as a team to ensure optimum service.
• Inspect grooming and attire of staff, and rectify deficiencies.
• Monitor dining rooms for seating availability and service quality.
• Assist management in hiring, training, and evaluating employees.
• Follow all company safety and security policies.

Skills

Teamwork

Customer service

Supervisory skills

Attention to detail

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel chain in Dubai is seeking a dedicated team member to ensure optimal service and guest satisfaction. You'll manage staff performance, train new hires, and maintain service standards while adhering to safety protocols. The ideal candidate will have at least two years of related experience and a solid understanding of team dynamics. Join our vibrant team to create memorable guest experiences and thrive in a diverse work environment.