2,380

Deputy Manager jobs in United Arab Emirates

Automotive Call Center Team Lead: Lead, Coach & Improve CS

Kavak GCC

Dubai
On-site
AED 60,000 - 120,000
30+ days ago
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Restaurant Floor Supervisor | Team Lead & Quality Control

Azadea Group

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

Floor Supervisor

Azadea Group

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

Technical Project Manager — LMS & Cross-Functional Leader

Confidential

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

Shop Manager: Growth, Ops & People Lead

Azadea Group

United Arab Emirates
On-site
AED 70,000 - 100,000
30+ days ago
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UAE Housekeeping Supervisor - Lead Cleanliness & Safety

Hotels/Restaurant

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Team Lead, Customer Analytics, Shipping Services

Marcura

United Arab Emirates
On-site
AED 293,000 - 368,000
30+ days ago

ADEK-Approved Kindergarten Teacher: Nurturing Growth

Reap HR Consultancy

Abu Dhabi Emirate
On-site
AED 60,000 - 120,000
30+ days ago
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Lead Director, Executive Compensation & Board Advisory

WTW

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

Supervisor

Al Zain Graphics

Sharjah
On-site
AED 120,000 - 200,000
30+ days ago

Engineering Shift Leader - Maintenance & Team Coach

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Engineering Shift Leader

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Strategic IT Leader: Governance, Growth & Leadership

beBeeStrategic

Abu Dhabi
On-site
AED 250,000 - 350,000
30+ days ago

Loss Prevention Lead & Safety Supervisor

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

Stewarding Supervisor: Lead Operations & Safety Excellence

Minor International

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Front Desk & Guest Services Supervisor

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Program Manager, General Interest

Stryker Corporation

Abu Dhabi
On-site
Confidential
30+ days ago

Head of Service- Securities Services

First Abu Dhabi Bank

Abu Dhabi
On-site
AED 200,000 - 300,000
30+ days ago

Senior Stewarding Supervisor

Minor International

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Welcome Desk Talent Coach (Front Office Supervisor)

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Cosmetics Store Team Lead & Customer Experience

Ulta

United Arab Emirates
On-site
AED 70,000 - 90,000
30+ days ago

F&B Service Team Leader- Barista

Marriott Hotels Resorts

Dubai
On-site
AED 40,000 - 60,000
30+ days ago

Department Manager

Primark

United Arab Emirates
On-site
AED 200,000 - 300,000
30+ days ago

Restaurant Supervisor — Guest Experience & Team Leader

Alshaya Trade

United Arab Emirates
On-site
AED 120,000 - 160,000
30+ days ago

Restaurant Supervisor: Service & Team Leader

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

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Automotive Call Center Team Lead: Lead, Coach & Improve CS
Kavak GCC
Dubai
On-site
AED 60,000 - 120,000
Full time
30+ days ago

Job summary

A leading e-commerce platform in Dubai is seeking a Call Center Team Lead to oversee customer service operations within the automotive industry. The role involves supervising a team of customer service representatives to ensure high customer satisfaction, tracking performance metrics, and identifying training needs. Ideal candidates should have extensive experience in a call center, strong leadership skills, and knowledge of the automotive industry. The position offers health and life insurance, along with benefits like preferential car purchase pricing.

Benefits

Health insurance
Life insurance
Preferential price for retail cars after probation
22 working days of holidays

Qualifications

  • Minimum of 5-6 years of experience in a call center environment, preferably in automotive.
  • At least 2 years in a supervisory role within a customer service team.
  • Familiarity with automotive CRM tools preferred.

Responsibilities

  • Supervise and motivate a team of customer service representatives.
  • Track individual and team performance metrics.
  • Identify training needs and lead onboarding for new hires.

Skills

Leadership skills
Interpersonal skills
Knowledge of automotive industry
Multitasking ability

Education

High school diploma
Bachelor’s degree in business administration or related field

Tools

Call center software
Customer relationship management (CRM) systems
Job description
A leading e-commerce platform in Dubai is seeking a Call Center Team Lead to oversee customer service operations within the automotive industry. The role involves supervising a team of customer service representatives to ensure high customer satisfaction, tracking performance metrics, and identifying training needs. Ideal candidates should have extensive experience in a call center, strong leadership skills, and knowledge of the automotive industry. The position offers health and life insurance, along with benefits like preferential car purchase pricing.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.