Customer Service Specialist jobs in United Arab Emirates
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RIU Hotels & Resorts Asia Africa
Account Manager
Job summary
A recruitment solutions company in Dubai is seeking an Account Manager to focus on client retention and sales growth. Responsibilities include building relationships, upselling, and negotiating with clients. The ideal candidate has a Bachelor’s degree and at least 2 years of experience in account management or B2B sales. The role offers a competitive salary, medical benefits, and career growth opportunities.
Benefits
Qualifications
- Minimum 2 years of experience in account management and B2B sales.
- Proven track record in client retention and upselling.
- Strong consulting and negotiation skills with senior stakeholders.
Responsibilities
- Initiate contact with target companies across the Middle East.
- Build and maintain strong relationships with existing clients.
- Negotiate terms and pricing with senior decision-makers.
Skills
Education
This role is purely Account Management focusing on client retention, up-selling, and cross-selling to existing and dormant accounts. You will be responsible for driving sales growth through relationship management and consultative selling while ensuring clients maximize value from our recruitment solutions.
- Initiate contact with target companies across the Middle East via calls and emails.
- Build and maintain strong relationships with existing and dormant clients.
- Up-sell services, cross-sell solutions, and advise clients on maximizing recruitment outcomes.
- Understand client needs and prepare customized recruitment solution proposals.
- Attend meetings with HR, Finance, Procurement, and senior decision-makers in the UAE and across the region.
- Negotiate terms and pricing, ensuring win-win outcomes.
- Provide feedback and recommendations to enhance product effectiveness.
- Consistently follow up with multiple stakeholders to close sales opportunities.
- Bachelor's degree in Business, Sales, Marketing, or related field (preferred).
- Minimum 2 years of experience in account management and B2B sales.
- Proven track record in client retention, relationship management, and upselling.
- Strong consulting and negotiation skills with senior stakeholders.
- Excellent verbal and written communication skills in English.
- Detail-oriented, persistent, and target-driven.
- Experience in a high-performance sales environment.
- Competitive monthly salary with performance-based incentives
- Comprehensive medical insurance coverage
- Annual leave entitlement in line with UAE labour law
- Yearly air ticket allowance
- Standard 5-day work week (2 days off) with office hours from 9:00 AM - 6:00 PM
- Exposure to a dynamic, multicultural environment with regional client interaction
- Career growth opportunities within a leading organization in the Middle East recruitment industry
WORK LOCATION: DUBAI
EEO Statement: We are an equal opportunities employer and welcome applications from all qualified candidates.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.