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Guest Service Supervisor & Front Office Leader
Job summary
A leading hospitality organization in Dubai is seeking a Guest Service professional to ensure high levels of customer satisfaction. The ideal candidate should have prior experience in hotel front office operations, with a strong focus on guest services and effective communication skills. This full-time position offers an opportunity to work in a dynamic team environment and contribute to a positive guest experience.
Qualifications
- Prior experience in hotel front office operations is preferred.
- Fluency in English is required.
- Being an Arabic speaker will be an advantage.
Responsibilities
- Responsible for Guest Service function of the resort.
- Provide prompt courteous and efficient service to all guests.
- Assist guest in resort activity enquiries/requests.
- Train, mentor, and coach the Guest Service team.
- Ensure safety and security of guests' belongings.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.