Guest Service Supervisor & Front Office Leader

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality organization in Dubai is seeking a Guest Service professional to ensure high levels of customer satisfaction. The ideal candidate should have prior experience in hotel front office operations, with a strong focus on guest services and effective communication skills. This full-time position offers an opportunity to work in a dynamic team environment and contribute to a positive guest experience.

Qualifications

• Prior experience in hotel front office operations is preferred.
• Fluency in English is required.
• Being an Arabic speaker will be an advantage.

Responsibilities

• Responsible for Guest Service function of the resort.
• Provide prompt courteous and efficient service to all guests.
• Assist guest in resort activity enquiries/requests.
• Train, mentor, and coach the Guest Service team.
• Ensure safety and security of guests' belongings.

Skills

Customer service focus

Communication skills

Shift work availability

Tools

MS Office

Job description

A leading hospitality organization in Dubai is seeking a Guest Service professional to ensure high levels of customer satisfaction. The ideal candidate should have prior experience in hotel front office operations, with a strong focus on guest services and effective communication skills. This full-time position offers an opportunity to work in a dynamic team environment and contribute to a positive guest experience.