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lavori da Buying Manager in località Emirati Arabi Uniti

Support Manager

ConFlip

Dibba
In loco
AED 120.000 - 200.000
30+ giorni fa
Voglio ricevere notifiche sulle ultime opportunità lavorative da Buying Manager.

Support Manager

Abroad Work

Ajman
In loco
AED 120.000 - 200.000
30+ giorni fa

Qualifiche principali:

Lavori da Ui Ux DesignerLavori da ButlerLavori da Business AssociateLavori da Remote Customer SupportLavori da Computer EngineerLavori da Accounting ClerkLavori da Personal BodyguardLavori da Clinical Data ManagerLavori da Administrative Virtual AssistantLavori da Construction Carpenter

Aziende principali:

Lavori presso AlshayaLavori presso HiltonLavori presso HyattLavori presso DhlLavori presso AbbLavori presso OracleLavori presso ChanelLavori presso DisneyLavori presso VisaLavori presso Bp

Città principali:

Lavori a DubaiLavori a Abu DhabiLavori a SharjahLavori a AjmanLavori a Al AinLavori a Fujairah

Lavori simili:

Lavori da Project ManagerLavori da Hr ManagerLavori da Marketing ManagerLavori da Sales ManagerLavori da It ManagerLavori da ManagerLavori da Operations ManagerLavori da Engineering ManagerLavori da Business Development ManagerLavori da Logistics And Supply Chain Manager
Support Manager
ConFlip
Dibba
In loco
AED 120.000 - 200.000
Tempo pieno
30+ giorni fa

Descrizione del lavoro

A company is seeking a highly motivated Support Manager in Dibba-El-Fujairah, UAE. The role involves leading a team of support staff, ensuring high levels of customer satisfaction, and requires strong management and communication skills. Applicants should hold a Bachelor's degree and possess at least 3 years of relevant experience. Visa sponsorship is offered for Egyptian nationals.

Competenze

  • Minimum of 3 years experience in a similar role.
  • Proven track record of managing and leading a team effectively.
  • Strong problem-solving skills and ability to handle difficult situations calmly.

Mansioni

  • Manage and lead a team of support staff.
  • Provide training, coaching, and mentorship to team members.
  • Respond to customer inquiries and resolve issues in a timely manner.

Conoscenze

Team Management
Problem Solving
Customer Service
Communication

Formazione

Bachelor's degree in Business Administration

Strumenti

Zendesk
Descrizione del lavoro
Support Manager vacancy in Dibba-El-Fujairah UAE

Support Manager - Dibba-El-Fujairah, UAE

Our company is seeking a highly motivated and experienced Support Manager to join our team in Dibba-El-Fujairah, UAE. This position is suitable for men and does not require English proficiency. We also offer visa sponsorship for qualified candidates.

As a Support Manager, you will be responsible for managing and overseeing the daily operations of our support team. This includes providing guidance and support to team members, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction.

Key Responsibilities:
  1. Manage and lead a team of support staff
  2. Provide training, coaching, and mentorship to team members
  3. Monitor team performance and ensure targets are met
  4. Respond to customer inquiries and resolve issues in a timely manner
  5. Maintain accurate records of customer interactions and transactions
  6. Collaborate with other departments to improve processes and procedures
  7. Conduct regular meetings with the support team to discuss performance, challenges, and opportunities for improvement
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Minimum of 3 years experience in a similar role
  • Proven track record of managing and leading a team effectively
  • Excellent communication skills in English (Arabic is a plus)
  • Strong problem-solving skills and ability to handle difficult situations calmly
  • Familiarity with customer service software systems (e.g., Zendesk)
  • Ability to work well under pressure in a fast-paced environment

We are an equal opportunity employer and welcome applicants from all nationalities. However, due to visa restrictions, we are only able to provide sponsorship for Egyptian nationals at this time.

If you are passionate about delivering excellent customer service, have strong leadership skills, and meet the requirements listed above, we encourage you to apply for this exciting opportunity. We look forward to hearing from you!

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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.

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