2

Food Service Worker jobs in Spain

Hotel Communications & Guest Services Specialist

RIXOS

Ras Al Khaimah
On-site
AED 120,000 - 200,000
Today
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Professional Services Specialist (Dubai)

Fresha

Dubai
On-site
AED 183,000 - 258,000
10 days ago

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Hotel Communications & Guest Services Specialist
RIXOS
Ras Al Khaimah
On-site
AED 120,000 - 200,000
Full time
Yesterday
Be an early applicant

Job summary

A leading hotel chain in Ras Al Khaimah is seeking an experienced hospitality professional. Responsibilities include managing guest requests, reporting equipment issues, and ensuring excellent customer service. Candidates should have at least 1 year of experience in the hospitality industry and be proficient in English and Russian. A basic understanding of computer systems is also required. This is an exciting opportunity to work in a dynamic hotel environment.

Qualifications

  • At least 1 year of experience in the Hospitality / Service Industry.
  • Able to read and speak Arabic / Russian.
  • Computer knowledge, well versed with Windows, Internet Explorer, and Word.

Responsibilities

  • Complete tasks on the Officer Shift Checklist.
  • Report equipment defects to relevant vendors.
  • Attend to complaints and enquiries.
  • Monitor status of jobs in Guest Request Management system.

Skills

Good spoken and written English
Good spoken and written Russian
Management skills
Planning skills
Decision making
Interpersonal skills
Communication skills
Counselling skills

Education

Minimum ‘O’ level education with 5 credits or Diploma

Tools

POS system
PMS system
Call Accounting
Guest Request Management
PBX and Voicemail system
Job description
A leading hotel chain in Ras Al Khaimah is seeking an experienced hospitality professional. Responsibilities include managing guest requests, reporting equipment issues, and ensuring excellent customer service. Candidates should have at least 1 year of experience in the hospitality industry and be proficient in English and Russian. A basic understanding of computer systems is also required. This is an exciting opportunity to work in a dynamic hotel environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.