Senior Patient Services & Billing Specialist

NMC Healthcare; Abu Dhabi Emirate; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading healthcare provider is seeking a full-time administration role in Abu Dhabi. The candidate will engage with patients, handle inquiries, oversee patient registrations, and manage billing processes. Ideal applicants should possess at least 2 years of customer service experience, preferably in the healthcare sector, and have strong organizational and communication skills. This position demands a proactive individual capable of managing multiple tasks while ensuring high customer service standards.

Qualifications

• 2+ years of experience in customer service or relevant field, healthcare experience in UAE is an advantage.
• Exceptional interpersonal skills and good judgment.
• Ability to work independently and handle multiple responsibilities.

Responsibilities

• Greet patients, secure visit nature and direct them to the right department.
• Handle phone inquiries and schedule appointments as needed.
• Register new patients and provide information regarding treatment options.

Skills

Interpersonal skills

Organizational skills

Customer service

Professional communication

Pressure handling

Education

Graduate in any discipline

Job description

A leading healthcare provider is seeking a full-time administration role in Abu Dhabi. The candidate will engage with patients, handle inquiries, oversee patient registrations, and manage billing processes. Ideal applicants should possess at least 2 years of customer service experience, preferably in the healthcare sector, and have strong organizational and communication skills. This position demands a proactive individual capable of managing multiple tasks while ensuring high customer service standards.