Manage and optimize restaurant operations to achieve sales targets, customer satisfaction, and quality standards
Lead and develop a team of restaurant staff, including training, coaching, and performance management
Analyze sales data and customer feedback to identify opportunities for improvement and implement strategies to drive business growth
Ensure compliance with company policies, procedures, and standards, as well as health and safety regulations
Manage inventory, labor, and operational costs to achieve budget targets
Develop and implement effective inventory management systems to minimize waste and optimize stock levels
Collaborate with other departments, such as marketing and supply chain, to drive business results
Conduct regular restaurant visits to monitor operations, provide feedback, and identify areas for improvement
Resolve customer complaints and issues in a timely and professional manner
Identify opportunities for process improvements and implement changes to increase efficiency and productivity
Requirements :
5-10 years of experience in restaurant or retail operations management
Proven track record of driving business growth and improving customer satisfaction
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to analyze data and make informed decisions
Strong problem-solving and conflict resolution skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Knowledge of health and safety regulations and labor laws
Relevant qualifications in business management, hospitality, or a related field would be an advantage
Duties :
Daily restaurant operations management
Staff management and development
Sales and customer satisfaction analysis
Inventory management and cost control
Compliance with company policies and procedures
Collaboration with other departments
Customer complaint resolution
Process improvement and implementation
What We Offer :
Competitive salary and benefits package
Opportunity to work with a leading fast food chain
Career development and growth opportunities
Collaborative and dynamic work environment
If you are a motivated and results-driven operations professional looking for a new challenge, we would love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.