Office Coordinator

VALR; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading cryptocurrency exchange in Johannesburg is seeking an experienced front desk and facilities coordinator. The role involves overseeing day-to-day office operations, maintaining security protocols, and providing on-site support. Candidates should have strong organizational and communication skills, with a commitment to the company's values. The position offers competitive compensation and benefits, with opportunities for career development in the innovative blockchain industry.

Benefits

Annual professional development allowance

Discretionary bonuses

Competitive salaries

Flexible leave options

Dynamic team culture

Mac laptop provision

Qualifications

• Minimum 2 years experience in front desk and facilities coordination.
• Strong organisational and multitasking skills required.
• Comfortable using tools like Google Workspace or similar platforms.

Responsibilities

• Provide on-site support to employees and visitors.
• Oversee the day-to-day operations of the office space.
• Maintain office security protocols and ensure proper access.
• Coordinate office events and manage service contracts.

Skills

Organisational skills

Problem-solving skills

Interpersonal skills

Communication skills

Vendor negotiation

Budget management

Health and safety protocols knowledge

Tool use (Google Workspace)

Integrity and trustworthiness

Independence in work

Tools

Google Workspace

Job description

Job Description

About Us

VALR is Africa's largest crypto exchange by trade volume, founded in 2018 and headquartered in Johannesburg, South Africa. Serving over 1 million users globally, including 1,100 corporate and institutional clients, we’re licensed by the Financial Sector Conduct Authority (FSCA) in South Africa, with additional approvals to offer services in Europe and initial approval from Dubai's VARA.

VALR distinguishes itself with a customer-first philosophy, delivering secure, transparent, and innovative solutions for both professional and retail traders.

Our Vision

Our vision is to create a world where finance unites rather than divides. Our name, derived from the word "valour" without distinction between American and British English, symbolises our commitment to universal values of courage, ethical integrity, and the intrinsic worth of every human being. These values drive us to design a platform that breaks down financial barriers, making it as seamless to send value across borders as it is to send an email.

Our Mission

At our core, we’re a values-driven exchange, dedicated to building a financial ecosystem that serves all of humanity. We believe in simplifying the complex world of crypto and blockchain to make it accessible to everyone, bridging the gap between traditional finance and the blockchain-powered future.

We’re Dedicated To

• Serving all Humanity: Inspired by the adage "it is expensive to be poor," we’re committed to creating a financial ecosystem accessible to all, challenging the status quo and reducing the frictions of outdated systems.
• Promoting for Unity: Our platform reflects our belief in a socio-financial evolution. We envision a future where the global community is not defined by national boundaries but united by a shared vision of justice and prosperity.

Job Requirements

• Minimum 2 years of experience in front desk and facilities coordination, or workplace operations.
• Strong organisational, problem-solving, and multitasking skills.
• Excellent interpersonal and communication skills.
• Vendor negotiation and management experience.
• Budget and cost management skills.
• Understanding of workplace health, safety, and security protocols.
• Comfortable using tools like Google Workspace or similar platforms.
• Ability to work independently and proactively in a fast-paced environment.
• Experience supporting hybrid or remote teams is a plus.
• Demonstrates strong personal integrity and trustworthiness, with responsibility for the care and management of VALR’s office environment.
• Well-presented, professional, and welcoming, serving as an on-site ambassador of VALR’s brand and values through daily interactions and workspace presence.
• A genuine commitment to VALR’s values, culture, and mission.

Job Responsibilities

• Provide on-site support to employees and visitors, including front desk duties.
• Oversee the day-to-day operations of our office space.
• Maintain office security protocols, ensuring only authorised access.
• Ensure the space is well-equipped, clean, and comfortable (including food, water, supplies, utilities, and equipment).
• Liaise with building management to ensure appointed vendors (e.g., security, cleaning, catering) deliver appropriate services.
• Escalate issues, ensure service alignment, and maintain a high-quality workplace environment for VALR’s space.
• Coordinate office events, onsite meetings, and bookings for shared building spaces.
• Monitor and manage office budgets, expenses, and service contracts.
• Liaise with building management for maintenance.
• Liaise with HR to share office-related updates (e.g., logistics, access, rules), ensuring new joiners and existing team members have accurate information about the workspace.
• Partner with internal teams (HR, IT, Legal, Finance and others) on space-related and onsite operational needs, including escalating building communications, incidents, visitor or security concerns, and ensuring timely information flow to the right stakeholders.

Job Benefits

• Innovative Work Environment
  • Engage with the latest blockchain technologies and tools in a rapidly evolving industry.
• Career Development
  • Benefit from an annual professional development allowance alongside scheduled company training sessions to keep you at the forefront of the crypto industry.
• Competitive Compensation
  • Competitive salaries that align with industry standards.
  • When you contribute to our success, you’ll be rewarded with discretionary bonuses, recognising your impact on VALR’s growth.
  • Receive preferential Tier 5 trading fees on VALR, with no monthly trading volume required.
• Diversity and Inclusion
  • A commitment to fostering a diverse workforce with initiatives that promote equity and belonging.
• Wellness
  • Employees are encouraged to strive for coherent and wholesome lives, fulfilling their work, personal, social, physical and spiritual goals to the best of their abilities.
  • Compliance with statutory leave required by individual countries, in addition to flexible leave options.
• Impact and Contribution
  • At VALR, we believe in a financial system that recognises the oneness of humanity. Our mission is to break down financial barriers and promote universal values of courage, ethical integrity, and the intrinsic worth of every individual.
  • Engage in initiatives that promote education and awareness about cryptocurrencies, ensuring that everyone has the tools and knowledge to participate in the evolving financial landscape.
• Dynamic Team Culture
  • Open communication and teamwork across departments, fostering innovation and creativity.
  • Enjoy social gatherings outside of work to strengthen team bonds and boost morale.
• Global Exposure
  • Work with colleagues from around the world.
  • Exposure to diverse perspectives and practices in the crypto space.
• Recognition and Rewards
  • Regular acknowledgement of employee accomplishments, fostering a culture of appreciation and motivation.
  • Join us for retreats that blend professional development with team bonding in inspiring locations.
• Tools for Success
  • Receive a Mac laptop and a discretionary allowance to purchase all the extras needed (terms and conditions apply).