puestos de Production en Alemania

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and interconnected world.

• Planning, organizing, leading, and controlling the frontline services of the analytical laboratory, client liaison, logistics, and financial administration.
• Overseeing the client liaison function in line with:
• Leading effective communication with clients.
• Correct interpretation, understanding, and issuing of client quotes.
• Follow-up on quote acceptance.
• Promptly addressing client queries and enquiries.
• Driving division activities by making timely technical decisions to meet client objectives.
• Following up on services rendered during and after campaigns.
• Coordinating and consolidating incoming projects.
• Communicating with the Operations Manager about incoming projects.
• Developing and implementing internal frameworks, processes, and procedures to ensure effective performance, cost control, quality, and productivity.
• Ensuring accurate and timely reporting, invoicing, and quotations.
• Generating management data such as financial statistics, sample volumes, and client databases.
• Assisting management with cost and pricing strategies, including applying principles for cost/price determination.
• Collaborating with the Production Planning Manager to assess and analyze project financial viability.
• Supporting the Contract Review Manager with annual price increase systems to ensure timely communication and consistency.
• Managing age analysis, procurement, and transportation functions within the division.
• Maintaining compliance with and the upkeep of all QESH systems in the division.
• Managing staff in the section, addressing staff challenges, motivating, assessing training needs, and promoting competence and performance.
• Ensuring staff are trained and multi-skilled.
• Performing other duties as assigned by the line manager.

• Degree or National Diploma in Analytical Chemistry or equivalent recognized through Recognition of Prior Learning.
• Qualification in Business Administration is an advantage.

• At least 5 years of senior technical experience in an analytical laboratory environment.
• At least 5 years of client services experience.
• Financial experience is an advantage.