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Jobs in Port Elizabeth, South Africa
Customer Billing Representative - EST Working Hours (Remote)
ISTA Solutions
Pretoria
Remote
ZAR 50,000 - 200,000
30+ days ago
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Accounting AI Analyst | South Africa | Remote
OperationsArmy
Johannesburg
Remote
ZAR 300,000 - 500,000
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Senior Laravel Developer (Remote From Europe)
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Johannesburg
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ZAR 900,000 - 1,200,000
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ZAR 480,000 - 720,000
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Senior Market Research Analyst (Remote)
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Durban
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ZAR 300,000 - 450,000
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ZAR 300,000 - 450,000
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Cost Controller: Drive Costing & Efficiency in FMCG
University of Fort Hare
Komani
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ZAR 300,000 - 400,000
10 days ago
Bilingual Project Administration Specialist
H-E Parts
Intsika Yethu Local Municipality
On-site
ZAR 400,000 - 500,000
11 days ago
Associate Project Support (fixed-term contract)
H-E Parts
Intsika Yethu Local Municipality
On-site
ZAR 400,000 - 500,000
11 days ago
Growth-Focused Financial Adviser
Old Mutual
King Sabata Dalindyebo Local Municipality
On-site
ZAR 200,000 - 300,000
12 days ago
Commissioned Financial Adviser (Mthatha and Surrounds)
Old Mutual
King Sabata Dalindyebo Local Municipality
On-site
ZAR 200,000 - 300,000
12 days ago
Part-Time Financial Adviser: Build Trust & Drive Growth
Old Mutual
Komani
On-site
ZAR 200,000 - 300,000
12 days ago
Part Time Financial Adviser (Butterworth and Surrounds)
Old Mutual
Komani
On-site
ZAR 200,000 - 300,000
12 days ago
Commissioned Financial Adviser (Butterworth and Surrounds)
Old Mutual
Komani
On-site
ZAR 300,000 - 600,000
12 days ago
Strategic Financial Adviser: Grow Impact in Africa
Old Mutual
King Sabata Dalindyebo Local Municipality
On-site
ZAR 200,000 - 350,000
12 days ago
Growth-Focused Financial Adviser
Old Mutual
King Sabata Dalindyebo Local Municipality
On-site
ZAR 200,000 - 300,000
12 days ago
Advancing Financial Adviser (Butterworth and Surrounds)
Old Mutual
King Sabata Dalindyebo Local Municipality
On-site
ZAR 200,000 - 350,000
12 days ago
Customer Billing Representative - EST Working Hours (Remote)
ISTA Solutions
Remote
ZAR 50 000 - 200 000
Full time
30+ days ago
Job summary
ISTA Solutions, a growing BPO company in South Africa, is hiring a Customer Billing Representative for a U.S.-based client providing dental care to nursing homes. The role involves managing customer billing inquiries, reviewing account balances, and documenting details accurately. Applicants should be detail-oriented, proficient in QuickBooks, and have strong communication skills. This position requires a stable internet connection and power backup due to the working hours from 15h00 to midnight (SA Time).
Qualifications
- Strong attention to detail with a methodical and analytical approach to problem-solving.
- Excellent verbal and written English communication skills.
- Ability to remain patient, empathetic, and professional in all customer interactions.
Responsibilities
- Manage customer accounts by reviewing outstanding balances and identifying the appropriate course of action.
- Communicate clearly and professionally with customers via phone and email to address billing inquiries.
- Maintain accurate and detailed records of all interactions and account status updates.
Skills
Attention to detail
Verbal communication
Written communication
Problem-solving
Proficiency in QuickBooks
Proficiency in Microsoft Office
Tools
QuickBooks
Microsoft Excel
Microsoft Outlook
Job description
ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.
We are hiring!
Our U.S.-based client providing dental care to nursing homes is looking for a Customer Billing Representative. The successful individual will handle customer billing inquiries, review account balance details to determine the appropriate method to collect and accurately document accounts. Experience on QuickBooks is preferred.
Working hours:
We are hiring!
Our U.S.-based client providing dental care to nursing homes is looking for a Customer Billing Representative. The successful individual will handle customer billing inquiries, review account balance details to determine the appropriate method to collect and accurately document accounts. Experience on QuickBooks is preferred.
Working hours:
- Monday to Friday from 15h00pm to midnight (SA Time)
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered
- Manage customer accounts by reviewing outstanding balances and identifying the appropriate course of action for resolution.
- Communicate clearly and professionally with customers via phone and email to address billing inquiries, provide account updates, and resolve discrepancies.
- Maintain accurate and detailed records of all interactions, payment arrangements, and account status updates in internal systems.
- Collaborate with internal teams to ensure account information is accurate and up to date.
- Follow up consistently on past-due accounts to facilitate timely collections while maintaining a positive customer relationship.
- Assist in preparing financial documentation and reports related to billing and collections activity
- Strong attention to detail with a methodical and analytical approach to problem-solving.
- Excellent verbal and written English communication skills.
- Proficient in Microsoft Office Suite, particularly Excel and Outlook.
- Proficient with QuickBooks
- Ability to remain patient, empathetic, and professional in all customer interactions
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.