Remote Brand Concierge: Premium Sales & CX Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic e-commerce company is seeking a Customer Experience Sales Specialist. This fully remote role focuses on combining premium customer service with aggressive sales strategies. Candidates should have at least 1 year of e-commerce sales experience and strong communication skills. Responsibilities include upselling, customer engagement, and managing order-related concerns. A competitive commission structure and comprehensive health benefits are provided, alongside opportunities for career growth.

Benefits

Commission structure

Health coverage or stipend

Flexible work from home

Career growth opportunities

Qualifications

• 1+ year of proven remote/online sales experience.
• Exceptional ability to build rapport and convert sales.
• Comfortable with revenue-focused elements of e-commerce.

Responsibilities

• Identify and execute high-value sales actions.
• Implement strategies for abandoned cart recovery.
• Serve as the brand's voice providing product guidance.
• Deliver a high-end consultative customer experience.
• Log customer interactions and sales data accurately.
• Manage order-related concerns effectively.

Skills

E-commerce sales experience

Communication

Persuasion

Technical proficiency with CRM tools

Work ethic

Tools

Shopify

CRM tools

Job description

A dynamic e-commerce company is seeking a Customer Experience Sales Specialist. This fully remote role focuses on combining premium customer service with aggressive sales strategies. Candidates should have at least 1 year of e-commerce sales experience and strong communication skills. Responsibilities include upselling, customer engagement, and managing order-related concerns. A competitive commission structure and comprehensive health benefits are provided, alongside opportunities for career growth.