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Client-Centric Desktop Support Engineer: Onsite & Remote IT
Job summary
An established IT solutions provider is seeking an experienced Desktop Support Engineer to ensure smooth running of customer environments and maintain system availability. The ideal candidate will have at least 3 years of experience in customer service and desktop support with a strong focus on teamwork and customer satisfaction. This role offers a chance to work in a dynamic team and contribute to excellence in customer service.
Qualifications
- At least 3 years of experience in customer service and desktop support.
- Strong focus on customer satisfaction.
- Ability to work well in a team.
Responsibilities
- Ensure the smooth running of customer environments.
- Maintain system availability.
- Resolve incidents efficiently.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.