Client-Centric Desktop Support Engineer: Onsite & Remote IT

Boardroom Appointments; Remote; ZAR 300 000 - 400 000; Full time

Job summary

An established IT solutions provider is seeking an experienced Desktop Support Engineer to ensure smooth running of customer environments and maintain system availability. The ideal candidate will have at least 3 years of experience in customer service and desktop support with a strong focus on teamwork and customer satisfaction. This role offers a chance to work in a dynamic team and contribute to excellence in customer service.

Qualifications

• At least 3 years of experience in customer service and desktop support.
• Strong focus on customer satisfaction.
• Ability to work well in a team.

Responsibilities

• Ensure the smooth running of customer environments.
• Maintain system availability.
• Resolve incidents efficiently.

Skills

Customer service

Desktop support

Teamwork

Job description

An established IT solutions provider is seeking an experienced Desktop Support Engineer to ensure smooth running of customer environments and maintain system availability. The ideal candidate will have at least 3 years of experience in customer service and desktop support with a strong focus on teamwork and customer satisfaction. This role offers a chance to work in a dynamic team and contribute to excellence in customer service.