Jobs in East London, Südafrika

The Billing Specialist is responsible for supporting end-to-end billing processes. They manage the reconciliation and maintenance of all Debtor accounts to ensure accurate billing and 100% collection. They also attend to and resolve all internal and external queries.

1. Bill Clients:
2. Invoice corporate clients for services, ensuring accuracy and compliance with quality assurance standards.
3. Assist in preparing and distributing broker commission statements.
4. Follow up professionally on outstanding payments.

1. Manage Payments Received:
2. Allocate payments received to the correct client accounts.
3. Reconcile billing invoices with client payment schedules.
4. Reconcile monthly staff lists from corporate clients.

1. Reconciliation and Allocation of Monthly Payments:
2. Control staff billing functions, including activations, deactivations, billing, collections, and queries.

1. Manage Queries:
2. Attend to billing queries promptly and accurately.
3. Respond to escalated queries as needed.

1. Manage Reporting:
2. Generate and prepare monthly reports.
3. Run corporate and broker reports.

1. Continuous Improvement:
2. Contribute to enhancing existing processes for efficiency and effectiveness.
3. Identify system errors and escalate appropriately.

• Accuracy and attention to detail
• Operate with integrity and high ethics
• Customer-centric mindset
• Ability to work independently and in teams

• Required: Credit control and billing experience, Matric
• Preferred: Experience in the health insurance industry

• Required: Microsoft Access, mathematical competence, analytical skills

• Accountability, action-oriented, strong communication skills, problem-solving, creative thinking, decision-making, planning and organization, resilience, resourcefulness, values-driven

• Remote work options available

Medical Collection, Accounts Receivable, Athenahealth, ICD-10, Medical Coding, 10 Key Calculator, Medical Billing, Microsoft Excel, CPT Coding, Medicare

Experience: Not specified

Vacancy: 1