Investigation jobs in United States

Senior Business Rescue and Recoveries Consultant

Apply locations: Johannesburg

Time type: Full time

Posted on: Posted 4 Days Ago

Job requisition id: JR-

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Ensures files are updated, all recovery avenues are pursued, and salvage is collected in the most cost-efficient way.

1. Investigate viability of collecting salvages on files
2. Update files, recovery avenues are pursued and salvage is collected in the most cost-efficient way.
3. Actively manage the administration of the Business Rescue and Liquidations portfolio.
4. Assist in the administration of mitigation committee files.
5. Assess buyers and conduct security evaluations.
6. Maximise recoveries and salvage through negotiation with buyers, suppliers, business rescue practitioners, liquidators, attorneys, lenders, and realization of securities.
7. May participate in ad-hoc projects to assist management reach organisational targets.
8. Continuous improvement to ensure effective service.
9. Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
10. Ensure adherence to organisational policies, practices, and procedures.
11. Identify solutions to enhance cost effectiveness and increase operational efficiency.
12. Service delivery to ensure customer satisfaction.
13. Maintain service, quality, and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures, and standards.
14. Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
15. Develop work routines in line with operational plans/schedules in order to manage achievement of service delivery goals.
16. Share knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service delivery.
17. Cost control and governance adherence.
18. Proactively ensure use of time, resources, money, materials, or equipment is in line with policies and procedures.
19. Operate within agreed mandates.
20. Quality people practices.
21. Align own behavior with the organisation culture and values.
22. Share and transfer product, process, and systems knowledge to colleagues.
23. Ensure achievement of own performance objectives.
24. Actively share information with other team members regarding successes, issues, trends, and ideas.
25. Actively participate in own professional development and career path.
26. Actively promote a culture of learning and high performance culture amongst team members.

1. Commercial Degree with Accounting, Financial Management, and/or a Law qualification.
2. Experience in balance sheet analysis, financial analysis.
3. Knowledge of insolvency law and company law advantageous.
4. English literacy and correspondence skills.
5. SARIPA and/or TMA-SA membership advantageous.
6. Ensures that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations.

1. Fraud / Financial Crime Investigation: Contribute to the investigation of cases of suspected fraud or financial crime by gathering, analyzing, and retaining information and physical evidence to support criminal investigation and/or legal action.
2. Recommend further actions to the lead investigator.
3. Fraud / Financial Crime Management: Deliver fraud prevention reporting and analysis for a designated area of operations, using financial crime/fraud prevention systems to identify instances, patterns, and trends of suspicious activity, to enable the prevention of fraud and enable the initiation of loss mitigations and fraud investigations.
4. Fraud / Financial Crime Management Systems Development: Review external research and analysis, and analyze customer or client transactions to identify fraud trends and emerging risks, and to support the development of fraud/financial crime prevention strategies, policies, procedures, and monitoring systems.
5. Insurance Claims Administration: Review and analyze complex insurance claims in line with the organization's standard claims procedures and customer service standards.
6. Initiate investigations and engage independent loss adjusters and/or subject-matter experts where appropriate.
7. Authorize claims within delegated authority and refer unresolved issues or disputes to line manager.
8. Insurance Claims Evaluation: Investigate the circumstances of claims and the nature and extent of clients' losses.
9. Review and evaluate information gathered using own subject-matter expertise, and examine additional evidence provided by specialist investigators or subject-matter experts to determine the extent of liability.
10. Negotiate settlement of insured losses in line with delegated authority.
11. Leadership and Direction: Explain the local action plan, to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission, and vision; motivate people to achieve local business goals.
12. Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
13. Financial Policies, Guidelines, and Protocols: Contribute to the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.
14. Organizational Capability Building: Provide coaching to team members to develop their skills.
15. Performance Management: Respond to personal objectives and use performance management systems to improve personal performance; monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
16. Regulatory and Compliance Management: Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues.
17. Advise more senior colleagues on more complex problems.
18. Solutions Analysis: Interpret data and identify possible answers.

1. Action Planning
2. Claims Management
3. Current State Assessment
4. Data Compilation
5. Data Controls
6. Executing Plans
7. Financial Auditing
8. Insurance Claims Investigations
9. Oral Communications
10. Policies & Procedures

1. Business Insight
2. Communicates Effectively
3. Decision Quality
4. Directs Work
5. Ensures Accountability
6. Financial Acumen
7. Instills Trust
8. Manages Complexity

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent.

16 April, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

About Us: Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries.

The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.