Site Operations Executive

Anonymous; eMalahleni; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading service provider in the FMS industry seeks a Site Manager in eMalahleni, Mpumalanga. This pivotal role requires at least 5 years of management experience, overseeing service level agreements, and ensuring compliance with safety protocols. The ideal candidate should possess strategic planning abilities and excel in client communication. This position plays a vital role in both client relations and team management, contributing to service improvements and operational success.

Qualifications

• Minimum 5 years of experience in the FMS industry at management level.
• Familiarity with service solutions and people-management.
• Strong strategic planning and leadership skills.

Responsibilities

• Ensure compliance with Service Level Agreements (SLAs).
• Manage technical teams to support mines.
• Conduct monthly audits for SLA compliance.

Skills

Management skills

Strategic planning

Client communication

Job description

Job Overview

The Role of Site Manager is a key position within the organization.

This role is responsible for ensuring that current Service Level Agreements (SLAs) on mine/customer contracts are met and service improvements are made by direct contact with clients and managing technical teams supporting mines.

Ensure health and safety procedures and policy compliance as well as monthly audits to ensure SLA compliance are managed effectively.

Attending meetings with clients and DDS personnel facilitates collaboration and effective communication.

Key Qualifications and Responsibilities

A minimum of 5 years of experience in the FMS industry at management level, preferably with familiarity with service solutions, people-management, and shift workers is essential.

Strategic planning and leadership skills enable successful team management and client satisfaction.