Short-Term Support Specialist

The Recruitment Council; Centurion; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading recruitment firm seeks a Short-Term Support Specialist to join their Technical Advice team. This role focuses on supporting advisers, standardizing advice processes, and ensuring compliance in the insurance sector. The ideal candidate will have over 5 years of experience in commercial short-term insurance and hold an NQF 5 qualification. Strong communication and advanced MS Office skills are essential. Enthusiastic individuals who can work collaboratively will thrive in this dynamic environment.

Qualifications

• 5+ years of commercial short-term insurance experience.
• Strong understanding of FAIS legislation and compliance requirements.
• Excellent verbal and written English communication.

Responsibilities

• Assist in developing and maintaining policies and advice frameworks.
• Support the standardization of advice processes and documentation.
• Provide legal and technical insurance support to financial advisers.

Skills

Analytical mindset

Effective time management

Excellent interpersonal skills

Collaborative team player

Problem-solving ability

Education

NQF 5 Short-Term Insurance Qualification

Tools

MS Office

Job description

Role: Short-Term Support Specialist

Location: Cape Town, Centurion

Are you a technically minded insurance professional with strong commercial short-term experience? Join a dynamic Technical Advice team as a Short-Term Support Specialist, where you'll play a pivotal role in supporting advisers and driving consistent, high-quality advice across the business.

Key Responsibilities

• Assist in developing and maintaining policies and advice frameworks
• Support the standardization of advice processes and documentation
• Provide legal and technical insurance support to financial advisers
• Research insurance trends and market developments
• Interpret and apply industry insights within the business
• Draft insightful articles on short-term insurance topics
• Prepare professional presentations for training and development sessions

Requirements

• NQF 5 Short-Term Insurance Qualification
• 5+ years of commercial short-term insurance experience
• Strong understanding of FAIS legislation and compliance requirements
• Excellent verbal and written English communication
• Advanced MS Office skills (especially PowerPoint & Word)
• Willingness to travel within South Africa occasionally
• Experience in providing legal or technical support within the financial services industry

Key Competencies

• Analytical mindset with attention to detail
• Effective time management
• Excellent interpersonal and presentation skills
• Collaborative team player
• High adaptability and emotional intelligence
• Problem-solving ability with a proactive approach