Service & Stock Leader — Retail & Beauty

Clicks Group; Wes-Kaap; On-site; ZAR 150 000 - 220 000; Full time

Job summary

A leading retail company in South Africa seeks a Service Advisor to oversee operational activities at the point of sale. This role ensures excellent customer service and efficient management of stock and cash. Candidates should have a Grade 12 qualification, some experience in retail, and strong customer service skills. The position offers a permanent contract with market-related compensation, contributing to the company's vision of being the first choice for health and beauty retail.

Qualifications

• Minimum 1 year experience in a customer-facing role in retail/FMCG.
• Understanding stock management procedures.
• Ability to oversee employees and ensure service excellence.

Responsibilities

• Ensure fast and efficient customer service at point of sale.
• Direct and control operational activities at the point of sale.
• Manage stock and cash effectively while minimizing shrinkage.

Skills

Financial management principles

Retail/FMCG background

Customer service excellence knowledge

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Relevant Retail/Business Management qualification

Job description

A leading retail company in South Africa seeks a Service Advisor to oversee operational activities at the point of sale. This role ensures excellent customer service and efficient management of stock and cash. Candidates should have a Grade 12 qualification, some experience in retail, and strong customer service skills. The position offers a permanent contract with market-related compensation, contributing to the company's vision of being the first choice for health and beauty retail.