Senior Store Manager - Sportscene - Canal Walk

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A retail group is looking for a Store Manager in South Africa, Wes-Kaap. The ideal candidate will have at least 5 years of leadership experience in the retail sector. Responsibilities include driving turnover, managing stock, and ensuring customer satisfaction. This role requires strong leadership and interpersonal skills and an ability to adapt to various situations.

Qualifications

• Minimum 5 years store leadership experience.
• Leadership in flagship store is advantageous.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage within company standards.
• People management, including recruitment and staff development.
• Ensuring customer satisfaction through service strategy.

Skills

High flexibility and ability to adapt

Leadership

Interpersonal and communication skills

Profit and turnover driven

Strategic sales planning

Education

Matric certificate

Job description

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• A Matric certificate.
• Minimum 5 years store leadership experience
• Leadership in flagship store (advantageous)

Skills

• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Competencies And Behaviours For Success

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act