Senior Bpo Ops Leader – Recruitment & Hr Tech

Hire Hangar; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm is seeking a Senior BPO Operations Partner in Johannesburg to lead optimization of their offshore delivery hub. The ideal candidate will have proven experience in managing BPO operations, particularly in staffing and recruitment. This role requires adeptness in managing vendor relationships and driving operational excellence through the use of ATS/HRIS platforms. This is an excellent opportunity to leverage strategic skills in a dynamic work environment.

Qualifications

• Proven experience in building and managing BPO operations, particularly in staffing and recruitment.
• Adept at managing vendor relationships and driving operational excellence.
• Ability to utilize ATS / HRIS platforms for enhancing efficiency.

Responsibilities

• Lead optimization of the offshore delivery hub.
• Enhance operational efficiency and effectiveness.
• Utilize a strategic mindset to manage overall operations.

Skills

BPO operations management

Vendor relationship management

Operational excellence

Proficiency in ATS / HRIS platforms

Job description

A recruitment firm is seeking a Senior BPO Operations Partner located in Johannesburg to lead the optimization of their offshore delivery hub. This role requires proven experience in building and managing BPO operations, particularly in staffing and recruitment. The ideal candidate will be adept at managing vendor relationships, driving operational excellence, and utilizing ATS / HRIS platforms to enhance efficiency. This is an excellent opportunity to leverage your strategic mindset in a dynamic environment.