Sales Associate (120hr) - American Swiss - Middelburg

TFG (The Foschini Group); Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail organization in Durban is looking for enthusiastic team members who are passionate about customer service and strong in sales. As part of the TFG Jewellery brand, you will provide exceptional customer experiences, track sales, and maintain store standards. Grade 12 is required, and experience in a retail environment is preferred. Join us and enjoy growth opportunities in a vibrant retail culture.

Qualifications

• Must be passionate about people and customer satisfaction.
• Target driven with experience in sales or retail.
• Ability to take initiative and work in a fast-paced environment.

Responsibilities

• Act as an ambassador for the brand and provide exceptional customer experience.
• Track sales performance against target and search for new sales opportunities.
• Ensure store readiness through stock replenishing.

Skills

Customer Service Delivery

Negotiation & Selling

Good verbal/ written communication skills

Attention to detail

Independent work

Multi-tasking

Education

Grade 12 (Matric)

Job description

Overview

Are you passionate about our brands and would like to join a leading retailer?

We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it\'s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

Our TFG Jewellery brand consists of the leading jewellery stores in South Africa - American Swiss, Sterns and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.