Sales Assistant - Cape Union Mart Access Park Bellville

Cape Union Mart Group; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail company in South Africa is seeking an enthusiastic sales associate to deliver exceptional customer service while maximizing sales. Candidates should have at least a matric or equivalent and up to 6 months of retail experience. The ideal applicant will have strong relationship-building skills and a knack for problem-solving. Join us in creating an inspiring shopping environment!

Qualifications

• Up to 6 months retail experience required.
• Clear credit and criminal record is mandatory.
• Must be a South African citizen.

Responsibilities

• Exceed customer expectations with effective selling.
• Maintain stock loss controls within the store.
• Ensure individual sales targets are consistently met.

Skills

Customer Selling Techniques

Relationship Building

Problem Solving

Time Management

Exceptional Customer Service

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all outgoing stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement

Essential

• Matric or Equivalent
• Up to 6 months retail experience

Special Conditions Of Employment

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
• Willing and able to work retail hours.