Receptionist & Administrative Clerk

Mirna Butler Recruitment; Bloemfontein; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading clinical practice based in Bloemfontein is seeking a professional and customer-focused Receptionist / Administrative Clerk. The successful candidate will be the first point of contact for patients, providing exceptional service in a dynamic healthcare environment. Key responsibilities include scheduling appointments, managing patient records, and ensuring a welcoming reception area. Applicants must have matric, a valid driver's license, and strong communication skills in Afrikaans and English. Ideal for those with previous experience in a professional setting.

Qualifications

• MUST have worked in a professional environment.
• Valid driver's license and own vehicle.
• Fluent in Afrikaans and English.
• Medical background is advantageous.
• Ability to work independently.

Responsibilities

• Greet and welcome patients, visitors, and clients professionally.
• Manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records ensuring accuracy and confidentiality.
• Prepare and process invoices and other financial documentation.
• Assist with correspondence, emails, and other office communication.
• Ensure the reception area is tidy and welcoming at all times.

Skills

Excellent verbal and written communication

Strong Interpersonal skills

Strong organisational and time management skills

Professional and courteous telephone etiquette

Attention to detail

Confidentiality and discretion

Problem-solving skills

Education

Matric

Tools

Microsoft Excel

Microsoft Outlook

Job description

Our client, a leading Sleep Laboratory and Clinical Neurophysiology practice in Bloemfontein, is seeking a professional, organised, and customer-focused Receptionist / Administrative Clerk to join their team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional service while supporting the smooth operation of the office. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a dynamic healthcare environment.

Minimum requirements

• Matric
• MUST have worked in a professional environment
• Valid driver's license and own vehicle
• Fluent in Afrikaans and English
• Proficient in Microsoft Excel and Outlook
• Medical background, will be advantageous
• Ability to work independently

Skills required

• Excellent verbal and written communication
• Strong Interpersonal skills
• Strong organisational and time management skills
• Professional and courteous telephone etiquette
• Attention to detail
• Confidentiality and discretion
• Problem-solving skills

Duties and responsibilities

• Greet and welcome patients, visitors, and clients in a professional and courteous manner
• Answer, screen, and redirect incoming calls, taking accurate messages when necessary
• Manage appointment scheduling, cancellations, and follow-ups for patients
• Maintain and update patient records, ensuring accuracy and confidentiality
• Manage general administrative tasks including filing, scanning, and data entry
• Prepare and process invoices, receipts, and other financial documentation as required
• Assist with correspondence, emails, and other written communication for the office
• Support office operations by ordering supplies, managing stock, and coordinating deliveries
• Liaise with healthcare professionals, suppliers, and other stakeholders as needed
• Assist in preparing reports and maintaining accurate records for management
• Manage patient enquiries and provide information regarding services, procedures, and protocols
• Ensure the reception area is tidy, organised, and welcoming at all times
• Perform additional administrative duties as assigned by management to support smooth office operations

Remuneration

R15 000 basic

Work hours

• Monday - Friday: 07h30 - 16h30
• On-call - twice a weekend and every second evening (just phone calls and urgent reports sent from home)

IMPORTANT

• Applications close 15 February 2026
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who are shortlisted will be contacted
• No social media messages / comments will be responded to