Pharmacist - Clicks Valley Centre

Clicks Group Limited; Randburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading health and beauty retailer in Gauteng is seeking a registered Pharmacist to ensure the efficient operation of the dispensary and deliver high standards of pharmaceutical care. This role focuses on customer service excellence, stock management, and compliance with SAPC regulations. The ideal candidate will have strong ethical practices, excellent interpersonal skills, and the ability to oversee training for Pharmacist Assistants. Join a company committed to customer-centric health solutions.

Responsibilities

• Provide high standards of pharmaceutical care and safe dispensing.
• Execute operational activities in the dispensary efficiently.
• Manage stock and compliance in line with SAPC regulations.
• Oversee training of Pharmacist Assistants and Interns.
• Drive customer service initiatives for a great customer experience.
• Build relationships with stakeholders and ensure business objectives.
• Integrate and partner with clinic and healthcare aisle.

Skills

SAPC and relevant legal knowledge

Ethical working practice and compliance

Knowledge of stock, cost, risk and compliance management procedures

Knowledge of patient care, professional counselling

Knowledge of customer service excellence

Tutorship and coaching skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Interpersonal skills

Education

Registered Pharmacist with SAPC

Job description

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Registered Pharmacist with SAPC

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Kindly note that only applicants who meet the requirements will be contacted.

We are committed to the principles of Employment Equity.