Operations Manager Cape Town

Elchemie; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A national cleaning and support services leader is seeking an experienced Operations Manager to oversee multiple sites and teams. The ideal candidate will have at least 5 years of experience in operations or facilities management, with strong leadership and resource planning skills. You will manage daily operations, ensure compliance, and drive service excellence. This role offers a competitive salary package of R30,000 CTC, growth potential, and the chance to make a significant impact in a collaborative environment.

Benefits

Competitive package with Provident Fund contribution

Long-term growth potential

Collaborative culture

Qualifications

• Minimum 5 years experience in operations or facilities management, preferably in cleaning or hospitality support services.
• Solid understanding of budgeting, contracts, SLAs, and cost controls.
• Ability to develop teams, manage performance, and promote accountability.

Responsibilities

• Lead and supervise all daily contract operations focusing on client satisfaction.
• Monitor delivery of SLAs, cost management, and service quality.
• Ensure prompt resolution of issues and proactive client engagement.

Skills

Leadership

Resource planning

Client-facing capabilities

Budgeting

Problem-solving

Education

Relevant management qualification

Matric (National Certificate)

Job description

What you’ll be doing

• Lead and supervise all daily contract operations with focus on client satisfaction
• Build and manage strong supplier and client relationship
• Oversee new site launches, transitions, and contract handovers
• Monitor delivery of SLAs, cost management, and service quality
• Ensure prompt resolution of issues and proactive client engagement
• Manage operational budgets, wage control, and resource planning
• Conduct regular audits and risk reviews to meet H&S compliance
• Perform leadership duties such as staff reviews, performance discussions, and team development
• Collaborate with management on strategic planning and reporting
• Identify growth opportunities through upselling and relationship development

What you’ll need

• Minimum 5 years experience in operations or facilities management (preferably in cleaning or hospitality support services)
• Strong leadership, resource planning, and client‑facing capabilities
• Solid understanding of budgeting, contracts, SLAs, and cost controls
• In-depth knowledge of South African H&S legislation and compliance
• Ability to develop teams, manage performance, and promote accountability
• Experience in forecasting, reporting, and delivering business KPIs
• A proactive, reliable, and solutions‑driven approach
• Relevant management qualification (advantageous)
• Valid License & own vehicle (compulsory)
• Clear criminal record
• Matric (National Certificate) pass.

What is in it for you?

• Lead operations for a national leader in cleaning and support services
• Make an impact through operational transformation and service excellence
• Be part of a collaborative, values‑driven culture
• Competitive package: R30 000 CTC (includes 5.25% Provident Fund contribution)
• Long‑term growth potential with leadership development

A Few Things to Know

• This role involves overseeing multiple sites, teams, and operational portfolios – extensive travelling will be required with own transport.
• You’ll need to manage both daily operations and strategic reporting
• You’ll be responsible for ensuring site compliance

Ready to Apply?

Click Apply and please complete your application in full. If you don’t hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).

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