Merchant Acquisition Executive

Entertainer Fz; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading digital company is seeking a Merchant Acquisition Executive in Johannesburg to expand and manage merchant partnerships across South Africa. This fast-paced role involves acquiring new merchants and strengthening existing ones, managing the sales cycle, and working closely with cross-functional teams. Ideal candidates will have a Bachelor's degree, 3+ years of experience in sales or merchant acquisition, strong communication skills, and a valid driver's license. The position offers opportunities for professional growth and performance-based incentives.

Qualifications

• 3+ years experience in sales, merchant acquisition or account management.
• Proven track record of achieving and exceeding sales targets.
• Experience in hospitality, lifestyle, retail, or FMCG industries is advantageous.

Responsibilities

• Acquire new merchants and strengthen existing partnerships.
• Manage full sales cycle from prospecting to closure.
• Onboard and train merchants for effective platform usage.

Skills

Sales negotiation

Relationship management

Data analysis

Customer focus

Communication

Education

Bachelor's degree in Business or Marketing

Tools

Salesforce

MS Office

Job description

About Us

The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven 100% digital tech company. Providing first-rate offers across renowned dining leisure entertainment and hotel brands worldwide the ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we go. We believe that experience is everything resulting in our passion for creating unforgettable experiences for both our customers partners and employees.

An overview of the role

As a Merchant Acquisition Executive you will play a key role in expanding and managing our network of merchant partners across South Africa. This includes identifying new opportunities building strong relationships and ensuring long-term mutually beneficial partnerships that deliver value to both our merchants and our users. This role is fast-paced target-driven and ideal for someone who loves being out in the market meeting people pitching creative ideas and bringing businesses on board.

As a Merchant Acquisition Executive you will :

• Acquire new merchants and strengthen existing partnerships across multiple categories including dining leisure beauty fitness and entertainment.
• Proactively identify potential merchants through market visits networking and outreach.
• Manage the full sales cycle from prospecting and pitching to negotiation and closure.
• Verify collect and process all required documentation related to merchant agreements and offers.
• Onboard and train merchants to ensure they understand how to use the platform effectively.
• Work closely with cross-functional teams (content operations marketing finance) to ensure smooth onboarding and ongoing merchant satisfaction.
• Monitor merchant performance feedback and redemptions to ensure retention and engagement.
• Support merchants throughout the year with tactical campaigns and promotional initiatives.
• Track and report daily activities progress against KPIs and deal status updates.
• Conduct in-trade compliance checks and maintain up-to-date market knowledge including competitor activities and trends.

You’ll enjoy and succeed in this job if :

• You are persistent you dont take no for an answer and easily come up with a solid argument and negotiate professionally; you go above and beyond to get what you need.
• You are customer focused you listen you understand you are able to determine your clients needs and deliver speedy and quality results that will benefit both parties.
• You demonstrate initiative you dont have to be told to get your feet on the street and start signing new merchants; you are able to work independently without a close supervision from your manager and do not have to be chased for results.
• You are highly organized you are detail oriented and excellent at prioritizing to get things done in a fast-paced environment; youre not easily overwhelmed and able to look after multiple accounts at the same time.
• You are data driven you love using data to create case studies & make projections and present them to the clients.
• You are a great communicator you love meeting new people and building relationships with them; you can start a conversation with anyone at any time you know how to communicate tactfully whatever the situation and adapt accordingly.
• You are highly adaptable you welcome change and have the ability to problem solve prioritise and execute within short time frames.

Qualification and Experience

• Bachelors degree in Business Marketing or a related field (or equivalent experience).
• Minimum of 35 years experience in sales merchant acquisition or account management.
• Proven track record of achieving and exceeding sales targets.
• Experience in hospitality lifestyle retail or FMCG industries is highly advantageous.
• Strong negotiation analytical and relationship management skills.
• Proficiency in MS Office and CRM tools (e.g. Salesforce).
• Excellent communication skills in English; other local languages are an advantage.
• Must have a valid drivers license and access to own transport.
• Deep knowledge of the local business environment and trends in your territory.