Italian-Speaking Remote Customer Service & Sales Pro

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service & Sales Representative (Italian Speaking) for a prestigious airline brand. This is a full-time remote position based in South Africa, requiring fluency in Italian and English, along with strong customer service skills. Candidates should have a stable internet connection and be flexible with shift work. The role involves assisting passengers with travel-related queries and managing airline reservation systems. Monthly salary is R15,833 plus additional incentives.

Benefits

Fully paid product and systems training

Additional monthly incentives

Qualifications

• Candidates must reside in South Africa with a permanent residence permit.
• Must have a stable fixed line internet connection.
• Flexibility to work on rotational shifts is required.

Responsibilities

• Assist passengers with travel-related queries in Italian and English.
• Handle voice calls and written correspondence in German when required.
• Meet key performance indicators in a demanding call center environment.

Skills

Fluent in Italian

Strong customer service skills

Flexibility to work shifts

Tools

Airline reservations systems

Job description

A leading recruitment agency is seeking a Customer Service & Sales Representative (Italian Speaking) for a prestigious airline brand. This is a full-time remote position based in South Africa, requiring fluency in Italian and English, along with strong customer service skills. Candidates should have a stable internet connection and be flexible with shift work. The role involves assisting passengers with travel-related queries and managing airline reservation systems. Monthly salary is R15,833 plus additional incentives.